Thank you for choosing Chinyere’s African Boutique. Your complete satisfaction is our utmost priority. Should there be any reason you are not satisfied, our hassle-free return policy should be your next line of action. Please read the following guidelines and procedures carefully.

1. Eligibility for Returns: Only items purchased directly from Chinyere’s African Boutique can be returned.
   
   
2. Items must be unused, unworn, and in their original condition.
   
   
3. Items must be returned within [number of days] days from the date of successful delivery.
   
   
4. Non-Eligible Items: The following items are non-returnable:

·         Final sale items;  Intimate apparel (e.g., underwear, swimwear)and  Accessories (e.g., earrings, hair accessories) due to hygiene reasons

       5. Return Process: To initiate a return, please:

1. Contact our customer support team at [customer support email or phone number] within [number of days] days of receiving the item.
   
   
2. Provide your order number, the item(s) you wish to return, and the reason for the return.
   
   
3. Our customer support team will provide you with a return authorization and instructions on how to proceed.
   
   
4. Pack the item(s) securely in the original packaging and include all accessories, tags, and labels.
   
   
5. Ship the item(s) back to us using a trackable shipping method. The return shipping cost will be your responsibility, unless the return is due to an error on our part.
   
   
6. Once we receive and inspect the returned item(s), we will process your refund within [number of days] days.
   
   
7. Refunds will be issued in the original form of payment.
   
   
8. Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item(s).
   
   
9. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately with a clear description and, if possible, provide photographic evidence.
   
   
10. We will review the case and work with you to provide a suitable solution, which may include a replacement, repair, or refund.
    
    
11. Store Credit: In some cases, we may offer store credit as an alternative to a refund. This credit can be used for future purchases at Chinyere’s African Boutique